Terms & Policies

 

RESERVATION POLICIES:

We require a credit card to schedule appointments.  Please arrive at least 10 minutes before your scheduled appointment in order to ensure a full session.  You may cancel your appointment without charge up to 24 hours preceding your appointment. Same day cancellations will result in a 50% fee, while a full session’s fee will be charged for any missed or up to the minute cancellations.
 
Our MOVEMENT Studio policy:
Prepaid classes and absence from classes are non-refundable.
Class Passes are non refundable, non extendable, non sharable, and non transferable to other persons. They are subject to limits of time. Always check your expiration date before and after your purchase.
 
Private Instruction
Full payment will be charged if you cancel a private session with less than 24 hour notice.
If you are late for a private class the class will end at the original time.
If you are more than 15 minutes late for a private class it is at the instructor’s discretion whether to hold an abbreviated class or not.
 
 Classes:
I am participating in a mind & body session requiring physical exertion that may be strenuous and may cause physical injury.  I am fully aware of the risks and hazards involved.  I am physically fit and I have no medical condition that would prevent my full participation in a session or I have fully revealed/detailed any conditions.  I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I might cause as a result of participation in the session and knowingly, voluntarily, and expressively waive any claim for injury or damages that I may sustain as a result of my participation.  I take full responsibility for my health, safety, movements and wellness with any participation.  In signing/checking, I assume risk of harm or injury, which may occur to the participant as a result of each class, workshop, or personal session that I attend at The Laya Center.  I give permission & full rights of usage for any photos or video taken during the session to be used for marketing or inspirational purposes.  I herby release The Laya Center and its employees or agents from any liability, costs and damages resulting from individual participation.  I also give my consent to seek emergency treatment id necessary, and I agree to accept financial responsibility for the costs related to this emergency treatment.  I have read the release/waiver and fully understand its contents. I voluntarily agree to the terms and conditions stated above.
 
Appointments:
You understand that physical exercise can be strenuous and subject to risk of serious injury.
You are urged to obtain a physical examination from a doctor before participating in any service or activity, including those provided The Laya Center, LLC and its entities.
You agree that if you engage in any physical service or exercise/activity, you do so entirely at your own risk.
Any recommendation for changes in diet including the use of food supplements are entirely your responsibility and you should consult a physician prior to undergoing any dietary or food supplement changes.
You agree that you are voluntarily participating in these activities and assume all risks of injury, illness or death.
This waiver and release of liability includes, without limitation, all injuries which may occur as a result of: (a) your participation in any service or activity or participation in any routine and (b) instruction, training, supervision, body work, or dietary recommendations by The Laya Center, LLC and its entities.
You acknowledge that you have carefully read this “waiver and release” and fully understand that it is a release of liability.
You expressly agree to release and discharge The Laya Center, LLC and its entities from any and all claims or causes of action and you agree to voluntarily give up or waive any right that you may otherwise have to bring a legal action against The Laya Center, LLC and its entities for personal injury or property damage.
By signing this release, you acknowledge and understand its content and that this release cannot be modified orally.

CANCELLATION POLICY:

Classes and Class Passes Cancellations and Refunds

Prepaid classes and absence from classes are non-refundable.
Class Passes are non refundable, non extendable, non sharable, and non transferable to other persons. They are subject to limits of time. Always check your expiration date before and after your purchase.

Gift Cards Refunds

Gift Cards are not refundable and non returnable. If purchased for a specific pass, they can not be used as cash.

Membership Cancellation

Membership’s automatic payments are not refundable after having been processed unless a mistake on our part took place. Memberships are non-transferable to another person.

 

pricing:

Pricing is subject to change without notice. Classes and teachers are subject to change. No Refunds are given on Mind Body Classes, Services and gift cards. Series, packages and membership options are non-transferable. Please pay attention to your expiration on the series and package purchases. All series are non-refundable and non-transferable. See membership contract for details! Series extensions are not granted for vacation, travel, work or other personal events except for medical reasons. To be considered for an extension, please submit a letter accompanied by a doctor's note to The Laya Center, LLC. Requests must be submitted before the expiration of your series. Unfortunately, and without exception, we cannot accept any returns on apparel that has been worn, giftables that have been used, or any skincare products unless they are damaged. Should you need to return a purchase, you must do so within 7 days and you will receive an in-store credit towards your next purchase. If a retail product is damaged or defective, we will offer a guest a full replacement or refund. A guest has 7 days to return the purchase for a refund of your purchase amount. Sale items are final sale and cannot be returned. Returns accepted within 7 days (with proof of purchase) are returned to the original form of tender.

FACILITIES:

The Laya Center, LLC has a strong commitment to providing excellent service to all of our guest and visitors of this site. We invite you to experience THE LAYA CENTER, LLC, a small family owned health haven in Kansas City, MO. We offer an array of holistic services, classes and retail options through our web site. Completing a form or purchase constitutes your agreement to follow the Terms and Conditions as outlined. If, after reviewing these terms and conditions you have any questions or concerns, please send an email to reception@thelayacenter.com or you may contact us at 1.816.912.3258 directly. Our Internet privacy policy may be viewed on this site as well.

changes:

The Laya Center, LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products and/or services from us or use our Web Site.